Question about daily balances

For example one account I use only for paying for my Gran’s mobile contract (she doesn’t even have a debit card!!)

Another account is mainly a travel account and I don’t need to see the balance every day.

There is an account I’d like to see the balance of though and it doesn’t show up on the daily notification.

How are these chosen?

Thanks

Can you reach out to live chat?

Sure yeah I will do now