Yes, this is correct.
For payments, we use an external company and they are yet to support Chase. 
ps: yes, I have emailed them.
3 Likes
The renew issue should be fully fixed.
2 Likes
There are still a lot of issues with the chase bank integration, when will these issues be fixed?
- duplicate transactions (e.g uber)
- transfers between accounts, only showing up as a to or from or credit abd debit.
- transactions on chase not showing up on emma
- multiple renewal requests
Have you got any today or yesterday? Chase has fixed this issue.
Can you message live chat with some examples?
I think this is fixed.
This is failed payments - I think we can put a fix internally next week.
Sorry to sound like a broken record, any chance you can add an option/toggle to hide excluded transactions in the “see all” list.
1 Like
Yes, ive had 3 just today. It happens nearly every time i log on
It hasnt been fixed for me, as it still appears as credit/debit
A minor half workaround in the interim is to hide the round up account so at least there’s only 1 extra transaction
2 Likes
I have noticed that the roundups seem to not be detecting them to automatically exclude from my feed does anyone else have this issue. Seems to be a recent issue?
Same here, defaults to general and not recognising similar past transactions
Maybe because they have different references?
You can use the mass select in Transactions for this.
I have and still seems to not be picking it up
I am just wondering if they change reference for each new roundup. 
Not sure it was working fine up until the other day
Hello
I don’t see any transactions older than March 2023 for Chase.
Tryed ‘Renew Access’ - same
Does someone has same issue?
Hey @dm1korneev, can you please send us a message on live chat so we can locate your account. We will check your connection with Chase.