Virgin money/ renew access

I’m not sure why but I have been unable to renew access to virgin money. I click on the link and nothing happens, or if I have the virgin money open it will sort of go through the process but not get to the “allow access” screen. I’m also unable to do a bank transfer via my virgin account (this was before I needed to renew access) please help :slightly_smiling_face: I have a pro account.

I had issues last night.

Renewed the connection 3 times and it went back to normal.

Not really helpful to my issue but thanks for the comment


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Hi Simon!
Thanks for letting us know! If you reach out to our live support in the app they will be able to trouble shoot that for you!