How far does the read only data go, can it be summarised in a way so it’s simplistic for all demographics to understand to a point they can produce feedback knowing the limitations thus building a criteria for requests.
Building this transparency would help us all suggest logical options.
IE I understand that a transaction being streamlined depends on factors like the reference in the transaction.
Your typical user 60+ wouldn’t think of it from that perspective.
It would help me personally better understanding the limitations.