I’ve signed up (purely for the £3 tier) because I’d be happy to support them, but it’s been a very unMonzo launch. Not much prep/ thought/ info which is causing the worry & reaction - and proper value for the £6 of what they’ve got committed for launch!
We had the same issues with Pro, then things changed.
However, the basic plan is a bit funny and they are not a charity, so let’s see how it goes. They have the brains and resources to figure out product market fit on a subscription (which maybe is already working).
You also have to take into account they have been testing this for the past 4 months with A/B tests; so they must have some data.
This is the outcome I’m expecting. The whole approach has just been so poorly thought out that the data generated so far must surely be of questionable quality, at best
I think it’s quite normal. I mean you can compete by pure product (like app-wise), but on the financial side of things, it’s tough to compete with high street banks.