Quick question - is there a way to turn off marketing push notifications (e.g. referrals, other general spam) without simply disabling all notifications from my android settings?
Ive turned off almost all the individual notification categories within the app, but I’m still getting marketing notifications. There doesnt seem to be a specific category for these alone to switch them off.
I enjoy using this app and it definately helps me manage my money better, but marketing notifications enrage me and make me want to delete the app permanently.
To be totally transparent, we don’t see anything we do as spam, so it would be very “subjective” to the user. However, we usually don’t send pushes to premium users.
I think there are premium members like myself that would rather share Emma “organically” because they like the product itself - so would prefer to opt out of these sorts of notifications.
I’d definitely prefer this sort of thing in a dedicated part of the app instead, at least for Premium. Notifications are intrusive and can be a very negative experience for some
That chart isn’t very helpful without seeing it segmented by Free vs Premium account referrals. Do you have that?
I completely get it - but it’s a short-term spike. Surely you’d prefer premium members to become product ambassadors and recommended the app in slack channels, private communities, and as replies on Twitter when people are asking about finance tracking. I think long-term, premium users will get annoyed by the over-gamification - it does feel like advertising that should, but wasn’t, removed when subscribing.
Just my two cents. Your product is amazing and I don’t want you to lose out long-term.
