I’m a Newbie and have found that a couple of monthly direct debits have been classed as inactive, but they’ve been a regular outgoing for years. I’ve tried adding them under managing subscriptions but the app won’t let me add them. How do I get them to be listed as active? Probably a simple solution but I can’t see it.
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Hey Kew
Welcome to the community!
If you go to subscriptions and click inactive, you can select the one that is inactive and click the three dots in the top right corner. From there you should be able to select ‘This is active’ and it will move it across.
Hope this helps?
Let me know if you are still having problems 
Thanks
Lilli
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@KEW hi there. It is a nice forum with bags of ideas and help. Yea I found that a bit tricky but you get used to it!! Happy days. HANS
Thank you, got it sorted😀