This issue hasrecurred on and off since December. Confirmed by CS that there’s some issue, but nothing more than that. I’m a bit surprised no one else is reporting it. Seems to be some bank or other holding things up.
Of course, it’s frustrating after so many months. Also, the design of Emma means that transactions don’t get categorised until syncing competes, which compounds the issue. I think a better approach would have been to run all categorisation and so on per account.
It’s pretty frustrating whether syncing just won’t complete!
I don’t think it’s just you…I am having issues too.
Yesterday, I had to force close Emma to get it working again after getting stuck.
This morning, I noticed in the Accounts tab that the total wasn’t displayed (it said £0.00), and tapping on the synching symbol didn’t do anything.
I force closed the app again, the total was back but tapping the synching icon still doesn’t work.
In addition, in the Analytics tab, the bottom half is blank (no transactions/merchands showing).
I’ll reach out to the live chat if they know what’s going on…
I closed the app again to check if I had missed an update on Play store (none there), came back to start reaching out to live chat, and it works again … Not sure why or how… bit it seems fine now
I’m facing the same issue this morning too. No matter I go to Account tab or Analytics tab, it just keep showing me its syncing. Waited for about 30 mins and thought it might just have too many users at one go, but still the same