Santander 123 not syncing

My 123 Santander account has stopped syncing completely (since 26 October) Have left many messages on Support over last 24 hours with no response. Are there issues with support response time just now?

We can get back to you from there. :slight_smile:

Great I love your app 100%! If I could fix this syncing issue I would be very happy indeed! Have they got my query chat do you know?

The Support icon says Joel is online but he’s not responding to any of my posts? Been posting for two days now?