I donāt think itās relevant
It may be more to do with bringing in support for pending transaction visibility to the app, which is also coming āat the end of Februaryā.
We are waiting for the production keys, everything else should be almost ready
This connection is now live in Emma!
Thanks @edoardomoreni and @antonio and all of the Emma team.
Itās four years to the day since my Co-operative Bank accounts last synced with Emma! A great way to mark the anniversary.
Will there be a future option for a āmerge connectionā flow or will I just have the connection listed twice forever? (Sorry to be awkward, this is still great news!)
Do you mean they are separate co-op and smile?
No, I mean that I still have an old (MCI flow) connection for āThe Co-operative Bankā and the new API-based connection also titled āThe Co-operative Bankā.
When other MCI connections were replaced with API connections in the past, a merge connection flow appeared in Emma. This doesnāt appear to be available now.
Smile appears as a separate connection as expected, by design.
Yes, you are right. For this integration, we have not prepared a migration plan. However, if you reach out to live chat and ask for this (mention I said so), we can do it manually from our end.
Great news that Smile was reintegrated, and I can put up with only a year available. However are we really going to have to ārefreshā our connection twice a day going forward? I think the manual addition of items was easier than that plus the fear that it is going to go again very soon.
Hi David, thanks for posting. What do you mean?
The app refreshes once a day on the free plan and 4 times on any paid plans. If you are on Pro, you can also force refresh.
Unfortunately I am getting āEmma needs your helpā and I have to renew authority twice a day.
I assume this is Smile being as awkward as it was before, when we lost the link.
Can you reach out to live chat? We can take a look at this.
Sorry I havenāt done this yet, but it has reduced although I was asked 19th and then again yesterday 24th March so still less than a week.
Can you message live chat now? so we can take a look, otherwise we need to guess from here
Hi having not got very far with live chat, just to say although no longer twice a day it is still twice a week as advised to Live Chat (Olga) and I had to renew the connection today again.
The other frustrating thing is that on refreshing the connection it restores recent data to the original rule based guesses on categories.
It seems best to disconnect Smile and go back to manually adding transactions, shame.
Thanks for letting us know - we have reported this to Coop and are working with them to resolve.
I donāt think this is the best option - they have to fix if itās broken.
Update on synchronizing, Emma/Smile asked first thing this morning, I did and it updated.
Went back on mid morning and it asked again, but this time the category/tag changes were kept.
So again only half a week.
Thanks for reporting this - we are messaging the bank.
An update on this is that is now daily, or if you manually update. Hence it seems they are logging it out after every āvisitā. It is also wiping old transactions so you can only have a years worth.
They have confirmed itās an issue on their end and they need to resolve. We donāt have an ETA unfortunately.