In addition to a Platinum Cashback Amex UK credit card, I also have an American Express Basic International Currency Card (ICC) denominated in Euros:
I live in the UK but use this card when travelling to Euro zone.
I have successfully added both Amex cards to Emma and used them successfully for a while. But then, at some point the Euro card stopped syncing as the 90 days period had ended, and asked me to re-authenticate with Amex to restore the syncing.
However this time it did not work like the first time. I have to say when I first added the Euro card, I was in the UK, whereas right now I am on vacation in Italy.
I am getting an error saying “Connecting to Emma is not available in your region” (see screenshot attached). I tried multiple times, even clearing the browser cache, logging out and in again (the Uk and the Euro cards use different username/passwords and also have distinct apps on my Android phone), and even trying connecting through a UK-based VPN service to make Amex/Emma believe I am located in the UK, but no luck…
I am a (happy) Emma premium subscriber and would really like to restore the Euro Amex connection sooner than later (e.g. retrying when I will come back to the UK in a months’ time).