Autosave - potential bug?

Help Bug reports
1

Hi. I’ve tried to chat with someone in the app, but it’s been a day and I haven’t had a reply, so I’m trying here instead.

I’m trying to set up my first autosave into a pot. I would like to transfer £200, monthly. I set the frequency to monthly, which works. When I get to the amount screen I choose custom. However, the text on the custom section says the amount I’m entering will be taken weekly. So I go back to the frequency screen, but that still says monthly. So I continue to the amount screen and it still says weekly on the custom amount section.

Is this a bug, is the description in the custom amount section not dynamically changing when I select monthly as the frequency?

I don’t want to assume it’s a bug and that I can ignore it, because I don’t want the app to start putting £200 weekly into the pot. Thanks

2

Hi @ninjixel,

I believe this is just a labelling mistake; if the frequency is monthly, it’ll be collected monthly.

I’ll pass this to an engineer so we can take a look asap.

Thanks for reporting it!

1 Like
3

Thanks for replying.

I’ve just tried continuing to set up autosave and I’m on the review and confirm screen.

Again, I’m not sure what I’m seeing is correct. I selected monthly as the frequency as you know, but on the review screen it says “frequency: every Monday”.

This is making me nervous to use the app as I don’t know if I can trust what it says…

4

Hi @ninjixel,

can you message live chat? They will be able to guide you through. :slight_smile:

5

Hi @ninjixel,

we have found the bug and are releasing an update as soon as possible.

If you have selected Monthly, it’ll use a monthly schedule.

1 Like