Hi. I’ve tried to chat with someone in the app, but it’s been a day and I haven’t had a reply, so I’m trying here instead.
I’m trying to set up my first autosave into a pot. I would like to transfer £200, monthly. I set the frequency to monthly, which works. When I get to the amount screen I choose custom. However, the text on the custom section says the amount I’m entering will be taken weekly. So I go back to the frequency screen, but that still says monthly. So I continue to the amount screen and it still says weekly on the custom amount section.
Is this a bug, is the description in the custom amount section not dynamically changing when I select monthly as the frequency?
I don’t want to assume it’s a bug and that I can ignore it, because I don’t want the app to start putting £200 weekly into the pot. Thanks
Hi @ninjixel,
I believe this is just a labelling mistake; if the frequency is monthly, it’ll be collected monthly.
I’ll pass this to an engineer so we can take a look asap.
Thanks for reporting it!
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Thanks for replying.
I’ve just tried continuing to set up autosave and I’m on the review and confirm screen.
Again, I’m not sure what I’m seeing is correct. I selected monthly as the frequency as you know, but on the review screen it says “frequency: every Monday”.
This is making me nervous to use the app as I don’t know if I can trust what it says…
Hi @ninjixel,
can you message live chat? They will be able to guide you through. 
Hi @ninjixel,
we have found the bug and are releasing an update as soon as possible.
If you have selected Monthly, it’ll use a monthly schedule.
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Hi, I thought I’d just reuse this thread rather than starting a new one… But I have been having issues with Emma Autosaves lately, e.g. the deposits are coming in late sometimes on Wednesday, this week it was never deposited, and now it has disappeared altogether!
Does someone know what is going on?