Starling sole trader account - mysterious eligibility criteria

Has anyone been able to open a Starling sole trader account? I get the message that I don’t meet their criteria but they won’t say what these are!!

I did yes. I have since stopped being self employed so I closed it. All was super easy.

I know there are certain professions they have not offered to, but otherwise I am unsure.

Thanks. They say something about my profession but they’ve never actually asked what it is so not sure how they can block me on that basis!

I still have an ongoing issue on the normal account - I am stuck at the onboarding and can’t move.

I’ve got on really well with the personal account - but the customer service surrounding this sole trader thing has been bad, they just stopped answering messages…