I tried to use a smart rule for the first time a few days ago and it failed. Live chat told me to just wait till next month because maybe there just wasn’t enough time between creating the rule and making the transfer.
Having seen this comment I’ve now gone and looked and the transfer from my Starling account just shows the payee (i.e. my name as it was a transfer to an offline savings account) in the block text right at the bottom of the transaction details page. It doesn’t seem that the transaction reference I put in in Starling comes through at all? Does smart rules not work for transfers to/from Starling?