Pending transaction question

Hi there,

I had ‘lost’ a transaction from my Monzo account, and now I find that it’s been categorised incorrectly but I can’t move it as it’s stuck in pending - from the 12th March. I’ve actually been refunded the transaction already, and the original transaction shows correctly in my Monzo account as an outgoing. How do I get it unstuck in Emma so I can categorise it correctly?


Hey Ellie! :wave:

This is a tricky one! Can you reach out to me using the chat feature in your Emma app and I can take a closer look for you

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