Why can’t I attach any type of picture or receipt to a bill it gives the option but doesn’t work
Are you on Android? I’d start by checking the permissions, particularly storage and camera
What are you seeing?
I’m having the same issue, using android. I can the option to attach a receipt but it just doesn’t attach it. Check permissions and camera and storage both allowed
Welcome to the Emma Community!
Are you on the latest version of the app? Can you try full-on closing the app and then opening it again to see if it works?
I’ve uninstall and reinstalled this week and still no joy. I can select take a pic but then nothing happens, I chose allow for all permission requests. When I select choose from library I can select a photo, and it takes me back to the transaction but I can’t see it attached
Hey! I’ve just spoken to the team about this and there is actually a known issue here - it’s on their to-do list to fix
I am having this issue ive contacted helpdesk but priority issue sorting well wish is was faster sorting problems after doing various testing on my end from what i understand is that photo’s of receipts are uploaded to their server does anyone else have this issue using a Samsung mobile ?