Does anyone respond on a Sunday to live chat?
We’re not in the office over the weekend but we try to get back to everyone when we’re back in on Monday
Perhaps then it shouldn’t be ‘live chat’?
Is there a place in the app where it’s called “Live Chat”?
We are going to add a banner that says “yo, we are having fun over the weekend, see ya Monday ”.
The truth is we have always got back to everyone, weekends included. There has been a delay over the past two weekends. Our fault.
You guys used to answer whenever?
The early days.