My mortgage is with Newrez. How can we get that on Emma?
I’m a brand new ultimate user, seems like any mortgage holder should be here.
It is still not working.
Hey Seth,
Your best bet will be contacting our customer support through the app, they will be able to resolve this for you!
Jago
Tried. Just directs me to this.
Hey Seth,
Is the Customer Support chat directing you here?
Jago
Yes, it is.
Ok just spoke to support.
If you tap the “Chat to a human” button when going on support, they will be able to directly help you there!
Also have the same error__It is still not working.
Hey!
If you haven’t tried yet, when going on support make sure you’re specifically selecting ‘Chat to a human’. That way you’ll get through to our support team and they will be able to help you directly!
They said it isn’t supported.