In-app chat, where is it?


I have been searching for help regarding something. My first point was to check here. Not finding an answer I went back to try to contact someone using the in-app chat, however I cannot find it anywhere within the app.
Where has in-app chat gone?

Please can someone assist me regarding this.

Select More, then Support and at the bottom of the list is ‘Chat to a Human’, or at least that’s what I see on my phone.

Hope this helps.

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