Emma and PensionBee integration issue

Help Connection Issues
1

Hello Emma Community,

I am using Emma pro, and would like to connect my PensionBee account. I clicked on the “connect account” and tapped “PensionBee”. However, it did not really “integrate” the account, but instead simply opened a web interface of PensionBee (where I logged in successfully). I tried multiple times, it just opens the web interface every time and does nothing. Am I missing something ?

2

Are you able to message live chat?

3

I have messaged the live chat now. thanks.

4

Thanks, we are in touch with Pensionbee to resolve; it seems there is an issue on their end.