# Unable to add Amex as Account

**URL:** <https://community.emma-app.com/t/unable-to-add-amex-as-account/2575>\
**Category:** Help\
**Created:** [July 27, 2020, 10:46pm UTC](https://community.emma-app.com/t/unable-to-add-amex-as-account/2575 "2020-07-27T22:46:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Timiko](https://avatars.discourse-cdn.com/v4/letter/t/65b543/32.png) [@Timiko](https://community.emma-app.com/u/Timiko)\
**Post date:** [July 27, 2020, 10:46pm UTC](https://community.emma-app.com/t/unable-to-add-amex-as-account/2575/1 "2020-07-27T22:46:32Z")

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When I click on Amex to add Account it takes me to the Amex App, I log on but when I return to Emma it is not there as an account so cannot get a breakdown of my transactions

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [July 28, 2020, 7:09am UTC](https://community.emma-app.com/t/unable-to-add-amex-as-account/2575/2 "2020-07-28T07:09:04Z")

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Hey @Timiko, can you message live chat in the app? 🙂

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**Author:** ![grant.m](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/grant.m/32/2415_2.png) [@grant.m](https://community.emma-app.com/u/grant.m)\
**Post date:** [July 28, 2020, 2:56pm UTC](https://community.emma-app.com/t/unable-to-add-amex-as-account/2575/3 "2020-07-28T14:56:29Z")

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