# Tesco Bank doesnt work

**URL:** <https://community.emma-app.com/t/tesco-bank-doesnt-work/1242>\
**Category:** Help\
**Created:** [October 28, 2019, 1:32pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242 "2019-10-28T13:32:01Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![Carty](https://avatars.discourse-cdn.com/v4/letter/c/4bbf92/32.png) [@Carty](https://community.emma-app.com/u/Carty)\
**Post date:** [October 28, 2019, 1:32pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242/1 "2019-10-28T13:32:01Z")

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Tesco Bank does not automatically sync… you have to set up or “fix” the feed every time you want to update.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [October 29, 2019, 5:01pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242/2 "2019-10-29T17:01:56Z")

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Hi @Carty, this is unfortunately expected behaviour. 🙂

The bank logs us out every time.

We should be able to transition to a different system in the next few weeks, so we avoid this.

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**Author:** ![Wagland](https://avatars.discourse-cdn.com/v4/letter/w/e56c9b/32.png) [@Wagland](https://community.emma-app.com/u/Wagland)\
**Post date:** [November 1, 2019, 12:29pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242/3 "2019-11-01T12:29:09Z")

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How can you ‘fix’ the feed please?

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [November 1, 2019, 12:49pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242/4 "2019-11-01T12:49:11Z")

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What do you mean?

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**Author:** ![Wagland](https://avatars.discourse-cdn.com/v4/letter/w/e56c9b/32.png) [@Wagland](https://community.emma-app.com/u/Wagland)\
**Post date:** [November 1, 2019, 1:16pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242/5 "2019-11-01T13:16:43Z")

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So your customer posting said they had to ‘fix’ or set up the feed every time for Tesco. I’m having difficulty syncing with Santander 123 account and wanted to know if I could do this. Or is this something only customer service can do?

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [November 3, 2019, 6:12pm UTC](https://community.emma-app.com/t/tesco-bank-doesnt-work/1242/6 "2019-11-03T18:12:37Z")

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