# Tandem discussion & feedback **URL:** \ **Category:** Fintech Chat\ **Created:** [April 13, 2019, 8:33am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102 "2019-04-13T08:33:08Z")\ **Posts on this page:** 20\ **Page:** 1
**Author:** ![Fegan](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/fegan/32/159_2.png) [@Fegan](https://community.emma-app.com/u/Fegan)\ **Post date:** [April 13, 2019, 8:33am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/1 "2019-04-13T08:33:08Z")
I’m a big user of Tandem credit card (basically all my spending) but I never use any of the other offerings. Never linked bank accounts, get annoyed at paper statements and having to call the phone line to do anything like order a new card. Anyone use the full offering? ---
**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Post date:** [April 13, 2019, 8:36am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/2 "2019-04-13T08:36:35Z")
I think @grant.m has tried the aggregator. ---
**Author:** ![grant.m](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/grant.m/32/2415_2.png) [@grant.m](https://community.emma-app.com/u/grant.m)\ **Post date:** [April 13, 2019, 1:55pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/3 "2019-04-13T13:55:06Z")
The only reason I stick with Tandem is because of the 0.5% cash back and the instant notifications. Nothing else about the company, and their app, is revolutionary. The UI is basic to say the least and the customer service response times are archaic. I tried their auto-savings round-up feature for a few weeks but found it poor due to a poor savings rate (0.5%), and that the round-up collections didn’t actually tell you what transactions it had rounded up. Overall, once I identify a credit card that offers the same/better cash back, instant notifications and a better user experience them I’m jumping ship. If you sign up to Tandem using my [Referral Link](https://tandem.mention-me.com/m/ol/uq6pk-grant-macgregor) we both receive a £10 Amazon voucher. ---
**Author:** ![Fegan](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/fegan/32/159_2.png) [@Fegan](https://community.emma-app.com/u/Fegan)\ **Post date:** [April 13, 2019, 2:17pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/4 "2019-04-13T14:17:47Z")
Same. I’ve no loyalty to the brand ---
**Author:** ![Mike89](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/mike89/32/178_2.png) [@Mike89](https://community.emma-app.com/u/Mike89)\ **Post date:** [April 13, 2019, 2:20pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/5 "2019-04-13T14:20:14Z")
That’s quite interesting and yet MoneySavingExpert is rating it as a top choice ([https://www.moneysavingexpert.com/news/2017/10/new-fee-free-overseas-credit-card-to-offer-05-cashback/](https://www.moneysavingexpert.com/news/2017/10/new-fee-free-overseas-credit-card-to-offer-05-cashback/)). Have you tried the aggregator? ---
**Author:** ![grant.m](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/grant.m/32/2415_2.png) [@grant.m](https://community.emma-app.com/u/grant.m)\ **Post date:** [April 13, 2019, 2:22pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/6 "2019-04-13T14:22:04Z")
Only bank account that I can connect is Nationwide. It says it updates regularly, but it’s more like every 24 hours. The transaction feed is also horrendously messy! ---
**Author:** ![Mike89](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/mike89/32/178_2.png) [@Mike89](https://community.emma-app.com/u/Mike89)\ **Post date:** [April 13, 2019, 2:24pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/7 "2019-04-13T14:24:38Z")
I thought Tandem used to have an in-app aggregator? ---
**Author:** ![grant.m](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/grant.m/32/2415_2.png) [@grant.m](https://community.emma-app.com/u/grant.m)\ **Post date:** [April 29, 2019, 8:41pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/8 "2019-04-29T20:41:13Z")
Sign up for a Tandem Credit Card (using my referral link below) and you will be rewarded with a free £10 Amazon Voucher. [Tandem Referral Link](https://tandem.mention-me.com/me/referee/registerko/31614200/134166870/er/7009500ca4eded61aced05280d1a020b0f13632c/ol/cw?epr=1) ---
**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Post date:** [April 30, 2019, 8:50am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/9 "2019-04-30T08:50:23Z")
Lol. By the way, how’s the aggregator? Can you share? ---
**Author:** ![Omk298](https://avatars.discourse-cdn.com/v4/letter/o/0ea827/32.png) [@Omk298](https://community.emma-app.com/u/Omk298)\ **Post date:** [May 1, 2019, 9:03pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/10 "2019-05-01T21:03:31Z")
What’s happened with the API? It was down as May, now September. ---
**Author:** ![grant.m](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/grant.m/32/2415_2.png) [@grant.m](https://community.emma-app.com/u/grant.m)\ **Post date:** [May 1, 2019, 9:16pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/11 "2019-05-01T21:16:13Z")
![image](https://canada1.discourse-cdn.com/flex030/uploads/emma_app/original/1X/679ea8dc4159fd266a89d4c2c1e47b31775f8312.jpeg) ---
**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Post date:** [May 2, 2019, 11:44am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/12 "2019-05-02T11:44:32Z")
I am even surprised they have a forum. 😮 ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/graham/32/275_2.png) [@Graham](https://community.emma-app.com/u/Graham)\ **Post date:** [May 4, 2019, 10:00am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/13 "2019-05-04T10:00:25Z")
They do? The only tandem forum I found was about cycling - true 😳 ---
**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Post date:** [May 4, 2019, 10:01am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/14 "2019-05-04T10:01:48Z")
The screenshot looks like from a Discourse forum, which is the platform we are using here… 🙂 ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/graham/32/275_2.png) [@Graham](https://community.emma-app.com/u/Graham)\ **Post date:** [May 4, 2019, 10:56am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/15 "2019-05-04T10:56:06Z")
Do you have link? I just don’t see anything that looks like a community forum. ---
**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Post date:** [May 4, 2019, 10:56am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/16 "2019-05-04T10:56:44Z")
cc @grant.m ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/graham/32/275_2.png) [@Graham](https://community.emma-app.com/u/Graham)\ **Post date:** [May 4, 2019, 11:01am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/17 "2019-05-04T11:01:26Z")
No, I get the link to Tandem - I’m not seeing any link to their community forum - you mention a screenshot? ---
**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Post date:** [May 4, 2019, 11:06am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/18 "2019-05-04T11:06:21Z")
Yeah, @grant.m posted a screenshot from the Tandem forum a few messages above. 🙂 ---
**Author:** ![Graham](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/graham/32/275_2.png) [@Graham](https://community.emma-app.com/u/Graham)\ **Post date:** [May 4, 2019, 11:14am UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/19 "2019-05-04T11:14:55Z")
Hi Grant Do you have a forum link? ---
**Author:** ![grant.m](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/grant.m/32/2415_2.png) [@grant.m](https://community.emma-app.com/u/grant.m)\ **Post date:** [May 4, 2019, 12:06pm UTC](https://community.emma-app.com/t/tandem-discussion-feedback/102/20 "2019-05-04T12:06:59Z")
The Discourse forum is for Tandem’s auto-savings beta testing. Can only sign up if you’re on their trial list (unique email with invite is sent out). The screenshot is from the Monzo forum, but in dark mode. [Next page](https://community.emma-app.com/t/tandem-discussion-feedback/102.md?page=2)