# Nutmeg balance not updating

**URL:** <https://community.emma-app.com/t/nutmeg-balance-not-updating/1916>\
**Category:** Help\
**Created:** [April 17, 2020, 7:55am UTC](https://community.emma-app.com/t/nutmeg-balance-not-updating/1916 "2020-04-17T07:55:21Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![AndyM](https://avatars.discourse-cdn.com/v4/letter/a/7ab992/32.png) [@AndyM](https://community.emma-app.com/u/AndyM)\
**Post date:** [April 17, 2020, 7:55am UTC](https://community.emma-app.com/t/nutmeg-balance-not-updating/1916/1 "2020-04-17T07:55:21Z")

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The balance hasn’t changed in 3 days since the initial syncing and no longer matches the figure at Nutmeg.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [April 17, 2020, 8:23am UTC](https://community.emma-app.com/t/nutmeg-balance-not-updating/1916/2 "2020-04-17T08:23:08Z")

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Hey Andy,

can you reach out to live chat? We can help you from there. 🙂