# Notification badge number

**URL:** <https://community.emma-app.com/t/notification-badge-number/335>\
**Category:** Help\
**Created:** [May 7, 2019, 7:53am UTC](https://community.emma-app.com/t/notification-badge-number/335 "2019-05-07T07:53:41Z")\
**Posts on this page:** 17\
**Page:** 1

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**Author:** ![JayTay](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/jaytay/32/302_2.png) [@JayTay](https://community.emma-app.com/u/JayTay)\
**Post date:** [May 7, 2019, 7:53am UTC](https://community.emma-app.com/t/notification-badge-number/335/1 "2019-05-07T07:53:41Z")

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Not sure if this is a bug or an oddity on my account so posting here to see if anyone else has the same problem:

I usually open Emma every day and recently, whenever I get a notification from Emma it’s badging the app and incrementing the number by one each day even though I’m only getting one notification e.g. I got a notification yesterday confirming I made a payment but the badge was showing the number 10. This morning I had a notification of a direct debit and the badge was at 11 but there was only the one transaction. I only really noticed this last week so I’m not sure how long it’s been going on for - might be 11 days but may be shorter!

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [May 7, 2019, 8:25am UTC](https://community.emma-app.com/t/notification-badge-number/335/2 "2019-05-07T08:25:31Z")

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We can definitely check this; but it sounds a OS issue.

We had a guy who couldn’t remove the badge from the app and was going crazy at some point. I get this all the time on my iPhone for other apps and it’s a bit weird.

Has anyone else seen it?

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**Author:** ![Alex](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/alex/32/147_2.png) [@Alex](https://community.emma-app.com/u/Alex)\
**Post date:** [May 7, 2019, 8:06pm UTC](https://community.emma-app.com/t/notification-badge-number/335/3 "2019-05-07T20:06:06Z")

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I had this - incrementing each time a notification appeared. It seemed to fix itself (?!) but today when my weekly report notification came, the badge showed 5 notifications

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**Author:** ![JayTay](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/jaytay/32/302_2.png) [@JayTay](https://community.emma-app.com/u/JayTay)\
**Post date:** [May 7, 2019, 9:31pm UTC](https://community.emma-app.com/t/notification-badge-number/335/4 "2019-05-07T21:31:42Z")

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I deleted and re-installed Emma earlier to see if it’d fix it. After I entered my email address I briefly left the app and noticed the the badge had appeared with the previous high number but after fully logging in it disappeared. I got a notification of my weekly report earlier and the badge count was showing 1 so I’m hoping it’s fixed…

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [May 8, 2019, 9:05am UTC](https://community.emma-app.com/t/notification-badge-number/335/5 "2019-05-08T09:05:08Z")

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We can double check this. It sounds like a super weird behaviour. 🙂

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**Author:** ![JayTay](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/jaytay/32/302_2.png) [@JayTay](https://community.emma-app.com/u/JayTay)\
**Post date:** [May 13, 2019, 7:53am UTC](https://community.emma-app.com/t/notification-badge-number/335/6 "2019-05-13T07:53:05Z")

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It seems deleting and reinstalling is only a temp fix as the badge number is creeping back up again.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [May 13, 2019, 8:02am UTC](https://community.emma-app.com/t/notification-badge-number/335/7 "2019-05-13T08:02:06Z")

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I was checking this over the weekend and I keep getting it with tons of other apps, not really sure what we can do on our side.

We just send a notification with a badge count, like +1.

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**Author:** ![JayTay](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/jaytay/32/302_2.png) [@JayTay](https://community.emma-app.com/u/JayTay)\
**Post date:** [May 13, 2019, 10:32am UTC](https://community.emma-app.com/t/notification-badge-number/335/8 "2019-05-13T10:32:50Z")

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Hmm, Emma is the only app I see this with.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [May 13, 2019, 10:44am UTC](https://community.emma-app.com/t/notification-badge-number/335/9 "2019-05-13T10:44:18Z")

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Are you guys all on android?

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**Author:** ![JayTay](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/jaytay/32/302_2.png) [@JayTay](https://community.emma-app.com/u/JayTay)\
**Post date:** [May 13, 2019, 11:17am UTC](https://community.emma-app.com/t/notification-badge-number/335/10 "2019-05-13T11:17:25Z")

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I’m on iOS

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [May 13, 2019, 11:28am UTC](https://community.emma-app.com/t/notification-badge-number/335/11 "2019-05-13T11:28:48Z")

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Okay, thanks for letting me know.

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**Author:** ![Alex](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/alex/32/147_2.png) [@Alex](https://community.emma-app.com/u/Alex)\
**Post date:** [May 14, 2019, 2:56pm UTC](https://community.emma-app.com/t/notification-badge-number/335/12 "2019-05-14T14:56:07Z")

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iOS for me too

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [May 14, 2019, 5:37pm UTC](https://community.emma-app.com/t/notification-badge-number/335/13 "2019-05-14T17:37:39Z")

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This must be @antonio fault.

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**Author:** ![frodicus](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/frodicus/32/1399_2.png) [@frodicus](https://community.emma-app.com/u/frodicus)\
**Post date:** [January 13, 2022, 8:09pm UTC](https://community.emma-app.com/t/notification-badge-number/335/14 "2022-01-13T20:09:13Z")

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I was just going to start a thread about this but found this one. I’m having the same issue, I don’t see it with any other app. Today the badge said 33, but the alert bell icon in the app only had two messages.

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**Author:** ![frodicus](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/frodicus/32/1399_2.png) [@frodicus](https://community.emma-app.com/u/frodicus)\
**Post date:** [January 14, 2022, 8:20am UTC](https://community.emma-app.com/t/notification-badge-number/335/15 "2022-01-14T08:20:05Z")

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34 today 😀

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<div class="post-metadata">

**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [January 14, 2022, 9:11am UTC](https://community.emma-app.com/t/notification-badge-number/335/16 "2022-01-14T09:11:18Z")

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What device are you on?

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**Author:** ![frodicus](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/frodicus/32/1399_2.png) [@frodicus](https://community.emma-app.com/u/frodicus)\
**Post date:** [January 15, 2022, 12:35am UTC](https://community.emma-app.com/t/notification-badge-number/335/17 "2022-01-15T00:35:22Z")

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iPhone 11, ios 15.2

It’s back down to ‘1’ again currently; possibly due to earlier reboot to install 15.2.1
