# My bank not showing

**URL:** <https://community.emma-app.com/t/my-bank-not-showing/5379>\
**Category:** Help\
**Created:** [April 18, 2022, 2:04pm UTC](https://community.emma-app.com/t/my-bank-not-showing/5379 "2022-04-18T14:04:40Z")\
**Posts on this page:** 7\
**Page:** 1

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**Author:** ![Merseymac](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Merseymac](https://community.emma-app.com/u/Merseymac)\
**Post date:** [April 18, 2022, 2:04pm UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/1 "2022-04-18T14:04:40Z")

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Just signed up and my primary bank is not showing. How do I get this to operate otherwise the app is no use to me. 🤦🏻‍♀️

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**Author:** ![jamesb](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jamesb](https://community.emma-app.com/u/jamesb)\
**Post date:** [April 18, 2022, 2:16pm UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/2 "2022-04-18T14:16:28Z")

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What is your bank?

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**Author:** ![Merseymac](https://avatars.discourse-cdn.com/v4/letter/m/e47774/32.png) [@Merseymac](https://community.emma-app.com/u/Merseymac)\
**Post date:** [April 18, 2022, 2:30pm UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/3 "2022-04-18T14:30:04Z")

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I am with The Cooperative Bank

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**Author:** ![jamesb](https://avatars.discourse-cdn.com/v4/letter/j/90ced4/32.png) [@jamesb](https://community.emma-app.com/u/jamesb)\
**Post date:** [April 18, 2022, 8:11pm UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/4 "2022-04-18T20:11:13Z")

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Ah, I believe Co-Op don’t have an API that Emma can hook into. So it’s not Emma’s fault - they’re waiting for Co-Op to catch up.

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**Author:** ![Jmf](https://avatars.discourse-cdn.com/v4/letter/j/eb9ed0/32.png) [@Jmf](https://community.emma-app.com/u/Jmf)\
**Post date:** [April 23, 2023, 7:34am UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/5 "2023-04-23T07:34:06Z")

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I am also with the cooperative. Can you provode qn ETA of when they will be on Emma?

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**Author:** ![Vladanm999](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/vladanm999/32/2089_2.png) [@Vladanm999](https://community.emma-app.com/u/Vladanm999)\
**Post date:** [April 23, 2023, 8:41am UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/6 "2023-04-23T08:41:45Z")

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You would have to ask co-op to add an api once they do emma can add them to the app. So try contact co-op

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**Author:** ![ainsley.bilton](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/ainsley.bilton/32/2172_2.png) [@ainsley.bilton](https://community.emma-app.com/u/ainsley.bilton)\
**Post date:** [April 24, 2023, 11:49am UTC](https://community.emma-app.com/t/my-bank-not-showing/5379/7 "2023-04-24T11:49:58Z")

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Hi Mersey,

Unfortunately right now co-op bank is not supported in the app as they do not have open API. We are hoping they change that soon but for right now we don’t have a set date for when it can be changed ☹