# \[Lloyds\] Missing month of feb

**URL:** <https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702>\
**Category:** Help\
**Created:** [March 1, 2021, 1:13pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702 "2021-03-01T13:13:46Z")\
**Posts on this page:** 19\
**Page:** 1

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**Author:** ![HKinidy](https://avatars.discourse-cdn.com/v4/letter/h/3e96dc/32.png) [@HKinidy](https://community.emma-app.com/u/HKinidy)\
**Post date:** [March 1, 2021, 1:13pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/1 "2021-03-01T13:13:46Z")

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Hi, the entire month of feb is missing from Emma, it jumps from jan to March - any ideas what happened?

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [March 1, 2021, 1:57pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/2 "2021-03-01T13:57:55Z")

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Can you message live chat with a screenshot? 🙂 It’s in the More tab.

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**Author:** ![slewis](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/slewis/32/1394_2.png) [@slewis](https://community.emma-app.com/u/slewis)\
**Post date:** [March 1, 2021, 2:48pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/3 "2021-03-01T14:48:08Z")

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Same here. February transactions were there until this morning, I believe, and now all Feb transactions have vanished from my Lloyds current account. Other accounts seems to be OK although I don’t have a list of what was there before in order to validate that they’re not impacted.

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**Author:** ![BurgerRob](https://avatars.discourse-cdn.com/v4/letter/b/df788c/32.png) [@BurgerRob](https://community.emma-app.com/u/BurgerRob)\
**Post date:** [March 1, 2021, 2:58pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/4 "2021-03-01T14:58:48Z")

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Glad I’m not going crazy , the exact same has happened to me today, February’s transactions seem to have vanished but were there this morning

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**Author:** ![05kayeya](https://avatars.discourse-cdn.com/v4/letter/0/439d5e/32.png) [@05kayeya](https://community.emma-app.com/u/05kayeya)\
**Post date:** [March 1, 2021, 3:58pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/5 "2021-03-01T15:58:02Z")

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Same here! Only current accounts though, not credit cards

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**Author:** ![eloymora](https://avatars.discourse-cdn.com/v4/letter/e/c0e974/32.png) [@eloymora](https://community.emma-app.com/u/eloymora)\
**Post date:** [March 1, 2021, 5:02pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/6 "2021-03-01T17:02:05Z")

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Same here. Transactions from my Lloyds account are missing in February analytics

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**Author:** ![slewis](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/slewis/32/1394_2.png) [@slewis](https://community.emma-app.com/u/slewis)\
**Post date:** [March 1, 2021, 5:22pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/8 "2021-03-01T17:22:06Z")

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Just sync’d and checked again. Llloyds current account transactions from Feb are all still missing.

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**Author:** ![rebekah](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/rebekah/32/1091_2.png) [@rebekah](https://community.emma-app.com/u/rebekah)\
**Post date:** [March 1, 2021, 5:42pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/9 "2021-03-01T17:42:20Z")

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Hey everyone

Sorry about this! We think there is an issue with Lloyds where Feb transactions aren’t being returned properly - we’re looking into this now 😊

Will update you when we know more!

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**Author:** ![Joel](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/joel/32/571_2.png) [@Joel](https://community.emma-app.com/u/Joel)\
**Post date:** [March 1, 2021, 6:49pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/10 "2021-03-01T18:49:30Z")

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Hi All 👋

Lloyds, RBS and Halifax have reported an issue with February transactions on their end.

They’ve informed us they’re urgently working on a fix and we expect this to be resolved soon

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**Author:** ![Joel](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/joel/32/571_2.png) [@Joel](https://community.emma-app.com/u/Joel)\
**Post date:** [March 1, 2021, 9:40pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/11 "2021-03-01T21:40:24Z")

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We’ve now made a change of our end to workaround this issue while Lloyds is resolving.

Manually your accounts by going to the **Accounts** tab \> Select the manual sync icon in the top right-hand corner.

Once your accounts are synced, close Emma, stop it from running in the background, re-open and your transactions should be resinstated

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**Author:** ![HKinidy](https://avatars.discourse-cdn.com/v4/letter/h/3e96dc/32.png) [@HKinidy](https://community.emma-app.com/u/HKinidy)\
**Post date:** [March 1, 2021, 10:14pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/12 "2021-03-01T22:14:34Z")

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Thanks, it worked a treat 👌🏻

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**Author:** ![frodicus](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/frodicus/32/1399_2.png) [@frodicus](https://community.emma-app.com/u/frodicus)\
**Post date:** [March 2, 2021, 7:25am UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/13 "2021-03-02T07:25:09Z")

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I am now missing my 1st March Lloyd’s transactions; they were there yesterday, gone this morning. A sync don’t seem to be bringing them back.

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**Author:** ![EKMLH81](https://avatars.discourse-cdn.com/v4/letter/e/977dab/32.png) [@EKMLH81](https://community.emma-app.com/u/EKMLH81)\
**Post date:** [March 2, 2021, 9:15am UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/14 "2021-03-02T09:15:55Z")

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I’ve got the same problem. Only showing one transaction for March 1st. I think some of Feb is also missing…

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<div class="post-metadata">

**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [March 2, 2021, 9:42am UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/15 "2021-03-02T09:42:47Z")

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Thanks for reporting this.

Lloyds is aware of the issue and they are working to resolve.

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**Author:** ![BurgerRob](https://avatars.discourse-cdn.com/v4/letter/b/df788c/32.png) [@BurgerRob](https://community.emma-app.com/u/BurgerRob)\
**Post date:** [March 2, 2021, 12:41pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/16 "2021-03-02T12:41:45Z")

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Think it must be other banks too as Halifax is doing the same today, Feb is now showing but March blank 👍

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**Author:** ![frosch411](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/frosch411/32/1460_2.png) [@frosch411](https://community.emma-app.com/u/frosch411)\
**Post date:** [March 2, 2021, 1:02pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/17 "2021-03-02T13:02:38Z")

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Hi all 👋  
Does anybody know if the banks have released a statement on this issue? My Halifax app is showing transactions for Feb and Mar correctly, yet here in Emma it’s a different story.  
Thanks

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<div class="post-metadata">

**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [March 2, 2021, 1:08pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/18 "2021-03-02T13:08:09Z")

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> [@frosch411](#):
>
> My Halifax app is showing transactions for Feb and Mar correctly, yet here in Emma it’s a different story.

We use separate tech, so the banks apps should be fine.

This is the status: [[OBIE-6231] - JIRA](https://openbanking.atlassian.net/browse/OBIE-6231)

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**Author:** ![frosch411](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/frosch411/32/1460_2.png) [@frosch411](https://community.emma-app.com/u/frosch411)\
**Post date:** [March 2, 2021, 1:21pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/19 "2021-03-02T13:21:44Z")

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Thanks @edoardomoreni 👍

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [March 4, 2021, 5:36pm UTC](https://community.emma-app.com/t/lloyds-missing-month-of-feb/3702/20 "2021-03-04T17:36:12Z")

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This is fully solved. 🙂
