# Integration with Virgin Atlantic

**URL:** <https://community.emma-app.com/t/integration-with-virgin-atlantic/486>\
**Category:** Help\
**Created:** [June 21, 2019, 3:36pm UTC](https://community.emma-app.com/t/integration-with-virgin-atlantic/486 "2019-06-21T15:36:19Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![trofushka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/trofushka/32/345_2.png) [@trofushka](https://community.emma-app.com/u/trofushka)\
**Post date:** [June 21, 2019, 3:36pm UTC](https://community.emma-app.com/t/integration-with-virgin-atlantic/486/1 "2019-06-21T15:36:19Z")

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Hi guys. Just received my VA card and connected it to Emma.  
For some reason my transactions have weird names ‘Mail/Phone order’. See images attached.

Is this something on your end or VA api? ![image](https://canada1.discourse-cdn.com/flex030/uploads/emma_app/original/1X/73028a4363472d8b8d82ecf2b551422c3fccdcb0.jpeg) ![image](https://canada1.discourse-cdn.com/flex030/uploads/emma_app/original/1X/eace5467ee1f63ad36a7348d8aa95bc599cfd9ce.jpeg)

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [June 21, 2019, 3:39pm UTC](https://community.emma-app.com/t/integration-with-virgin-atlantic/486/2 "2019-06-21T15:39:07Z")

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Can you reach out to support? I think we are detecting a merchant and showing you wrong results. 🙂

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**Author:** ![trofushka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/trofushka/32/345_2.png) [@trofushka](https://community.emma-app.com/u/trofushka)\
**Post date:** [June 21, 2019, 3:46pm UTC](https://community.emma-app.com/t/integration-with-virgin-atlantic/486/3 "2019-06-21T15:46:10Z")

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Sure. Ps. Same transactions from curve and hsbc are shown correctly.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [June 24, 2019, 11:52am UTC](https://community.emma-app.com/t/integration-with-virgin-atlantic/486/4 "2019-06-24T11:52:47Z")

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We had a check here and it seems this is how the bank shows pending transactions on online banking. The website is different from the mobile app. 🙂

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**Author:** ![trofushka](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/trofushka/32/345_2.png) [@trofushka](https://community.emma-app.com/u/trofushka)\
**Post date:** [June 24, 2019, 12:28pm UTC](https://community.emma-app.com/t/integration-with-virgin-atlantic/486/5 "2019-06-24T12:28:00Z")

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Yes, looks like only the pending ones are messed up. Thanks for looking.