# Increase Auto Sync Frequency

**URL:** <https://community.emma-app.com/t/increase-auto-sync-frequency/4662>\
**Category:** Feedback & Ideas\
**Created:** [September 19, 2021, 12:17am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662 "2021-09-19T00:17:44Z")\
**Posts on this page:** 11\
**Page:** 1

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**Author:** ![MonkeyBrain](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/monkeybrain/32/1725_2.png) [@MonkeyBrain](https://community.emma-app.com/u/MonkeyBrain)\
**Post date:** [September 19, 2021, 12:17am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/1 "2021-09-19T00:17:45Z")

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Hi,

Absolutely loving this app, it’s a game changer!

I actually prefer using this app over my bank’s own app to check my transactions as its much faster to get into. Only thing required to make this completely perfect would be more frequent auto syncs. Can you please make this configurable in the user settings?

Thanks!

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**Author:** ![o99](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/o99/32/2132_2.png) [@o99](https://community.emma-app.com/u/o99)\
**Post date:** [September 19, 2021, 8:47am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/2 "2021-09-19T08:47:25Z")

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If you’re on the free tier, I believe you can get more frequent syncing if you upgrade to Emma Pro.

They list a feature of Pro as 4x faster syncing, but I think they actually mean more frequent. Although I’m not sure it’s 4x as frequent. I think it might be 4 times a day with Emma Pro and 2 times a day with Emma Free, so 2x as frequent.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [September 19, 2021, 11:01am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/3 "2021-09-19T11:01:53Z")

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By law, we can do 4 syncs a day max (unfortunately).

In the free tier, we try to do 1 and half, on Pro we do as much as we can.

ps: by law, you can force a sync from the app as many times as you want.

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**Author:** ![MonkeyBrain](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/monkeybrain/32/1725_2.png) [@MonkeyBrain](https://community.emma-app.com/u/MonkeyBrain)\
**Post date:** [September 19, 2021, 11:14am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/4 "2021-09-19T11:14:06Z")

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That’s a very unusual law! Any idea why it’s restricted to 4 a day?

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [September 19, 2021, 2:11pm UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/5 "2021-09-19T14:11:52Z")

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It’s not to put a high load of traffic on the banks servers.

This is the regulation: [Payment Services Directive - Wikipedia](https://en.wikipedia.org/wiki/Payment_Services_Directive)

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**Author:** ![Gaoler](https://avatars.discourse-cdn.com/v4/letter/g/71e660/32.png) [@Gaoler](https://community.emma-app.com/u/Gaoler)\
**Post date:** [September 19, 2021, 6:10pm UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/6 "2021-09-19T18:10:21Z")

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> [@edoardomoreni](#):
>
> By law, we can do 4 syncs a day max (unfortunately).

But can you schedule them? I’d like mine at certain times.

> [@edoardomoreni](#):
>
> you can force a sync from the app as many times as you want.

Except this is still broken for me 😔

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [September 19, 2021, 7:06pm UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/7 "2021-09-19T19:06:55Z")

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> [@Gaoler](#):
>
> But can you schedule them? I’d like mine at certain times.

This is something we can plan / work out.

At the moment, syncs work on a queue system, so for us it’s just a matter of increasing / decreasing the priority.

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**Author:** ![MikeZ](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@MikeZ](https://community.emma-app.com/u/MikeZ)\
**Post date:** [September 20, 2021, 11:33am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/8 "2021-09-20T11:33:51Z")

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I’ve been on Pro for months but still only get 1 (occasionally 2) syncs for each of my accounts per day. I’m sure it was more than that when I first went on Pro.

Some of the accounts go 24 hours without syncing, too.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [September 21, 2021, 8:20am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/9 "2021-09-21T08:20:16Z")

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> [@MikeZ](#):
>
> I’ve been on Pro for months but still only get 1 (occasionally 2) syncs for each of my accounts per day. I’m sure it was more than that when I first went on Pro.

Can you ping live chat? We can check this. 🙂

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**Author:** ![MikeZ](https://avatars.discourse-cdn.com/v4/letter/m/7bcc69/32.png) [@MikeZ](https://community.emma-app.com/u/MikeZ)\
**Post date:** [September 23, 2021, 9:43am UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/10 "2021-09-23T09:43:48Z")

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> [@edoardomoreni](#):
>
> Can you ping live chat?

Will do 🙂

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<div class="post-metadata">

**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [September 24, 2021, 12:36pm UTC](https://community.emma-app.com/t/increase-auto-sync-frequency/4662/11 "2021-09-24T12:36:10Z")

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Thanks a lot.

We are aware there are some issues with Santander and Barclays.
