# Emma and PensionBee integration issue
**URL:** https://community.emma-app.com/t/emma-and-pensionbee-integration-issue/8024
**Category:** Connection Issues
**Created:** [September 25, 2026, 11:26am UTC](https://community.emma-app.com/t/emma-and-pensionbee-integration-issue/8024 "2026-09-25T11:26:56Z")
**Posts on this page:** 4
**Page:** 1
### Author:  [@dasayan05](https://community.emma-app.com/u/dasayan05)
#### Post date: [September 25, 2026, 11:26am UTC](https://community.emma-app.com/t/emma-and-pensionbee-integration-issue/8024/1 "2026-09-25T11:26:56Z")
Hello Emma Community,
I am using Emma pro, and would like to connect my PensionBee account. I clicked on the “connect account” and tapped “PensionBee”. However, it did not really “integrate” the account, but instead simply opened a web interface of PensionBee (where I logged in successfully). I tried multiple times, it just opens the web interface every time and does nothing. Am I missing something ?
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### Author:  [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)
#### Post date: [September 25, 2026, 12:54pm UTC](https://community.emma-app.com/t/emma-and-pensionbee-integration-issue/8024/2 "2026-09-25T12:54:40Z")
Are you able to message live chat?
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### Author:  [@dasayan05](https://community.emma-app.com/u/dasayan05)
#### Post date: [September 25, 2026, 1:06pm UTC](https://community.emma-app.com/t/emma-and-pensionbee-integration-issue/8024/3 "2026-09-25T13:06:43Z")
I have messaged the live chat now. thanks.
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### Author:  [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)
#### Post date: [September 25, 2026, 6:18pm UTC](https://community.emma-app.com/t/emma-and-pensionbee-integration-issue/8024/4 "2026-09-25T18:18:58Z")
Thanks, we are in touch with Pensionbee to resolve; it seems there is an issue on their end.