# Duplicate and missing accounts

**URL:** https://community.emma-app.com/t/duplicate-and-missing-accounts/3119
**Category:** Help
**Created:** [October 25, 2020, 3:48pm UTC](https://community.emma-app.com/t/duplicate-and-missing-accounts/3119 "2020-10-25T15:48:49Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![FelimDoyle](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/felimdoyle/32/1284_2.png) [@FelimDoyle](https://community.emma-app.com/u/FelimDoyle)
#### Post date: [October 25, 2020, 3:48pm UTC](https://community.emma-app.com/t/duplicate-and-missing-accounts/3119/1 "2020-10-25T15:48:49Z")

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My Emma has a duplicate entry for my primary current account (Nationwide FlexAccount) which I can’t remove.

I also have two Nationwide savings accounts, both card based rather than passbook, which I can’t seem to add to Emma.

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### Author: ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)
#### Post date: [October 25, 2020, 5:10pm UTC](https://community.emma-app.com/t/duplicate-and-missing-accounts/3119/2 "2020-10-25T17:10:56Z")

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> [@FelimDoyle](#):
>
> My Emma has a duplicate entry for my primary current account (Nationwide FlexAccount) which I can’t remove.

Can you leave us a message in live chat? It’s in the more tab. 🙂
