# Clydesdale failed

**URL:** https://community.emma-app.com/t/clydesdale-failed/2444
**Category:** Connection Issues
**Created:** [July 8, 2020, 11:37am UTC](https://community.emma-app.com/t/clydesdale-failed/2444 "2020-07-08T11:37:48Z")
**Posts on this page:** 3
**Page:** 1

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### Author: ![TheMightySwordfish](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/themightyswordfish/32/1054_2.png) [@TheMightySwordfish](https://community.emma-app.com/u/TheMightySwordfish)
#### Post date: [July 8, 2020, 11:37am UTC](https://community.emma-app.com/t/clydesdale-failed/2444/1 "2020-07-08T11:37:48Z")

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Signed in on the website fine on coming back to Emma came up with this error…

Login Failed

Unsuccessful bank login. Ref 9a374 9la-b5ba-4c3d-9dlf-f088e3608707

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### Author: ![rebekah](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/rebekah/32/1091_2.png) [@rebekah](https://community.emma-app.com/u/rebekah)
#### Post date: [July 8, 2020, 2:06pm UTC](https://community.emma-app.com/t/clydesdale-failed/2444/2 "2020-07-08T14:06:14Z")

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Hey @TheMightySwordfish thanks for letting us know about this.

Please can you raise this through the live chat feature on the Emma app!

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### Author: ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)
#### Post date: [July 8, 2020, 3:15pm UTC](https://community.emma-app.com/t/clydesdale-failed/2444/3 "2020-07-08T15:15:49Z")

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