# Changing Address

**URL:** <https://community.emma-app.com/t/changing-address/6181>\
**Category:** Help\
**Created:** [April 13, 2023, 4:51pm UTC](https://community.emma-app.com/t/changing-address/6181 "2023-04-13T16:51:51Z")\
**Posts on this page:** 5\
**Page:** 1

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**Author:** ![Vladanm999](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/vladanm999/32/2089_2.png) [@Vladanm999](https://community.emma-app.com/u/Vladanm999)\
**Post date:** [April 13, 2023, 4:51pm UTC](https://community.emma-app.com/t/changing-address/6181/1 "2023-04-13T16:51:51Z")

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I think I found a bug in the app, fairly soon i will be moving so Id like to change the address in app but for some reason I can’t change this as it seems to be locked not sure if this is an issue but how would I change my address

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [April 13, 2023, 5:08pm UTC](https://community.emma-app.com/t/changing-address/6181/2 "2023-04-13T17:08:57Z")

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Hey @Vladanm999,

this is not a bug, we need you to reach out to live chat to change address (if you have opened an Emma Invest or Pots account).

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**Author:** ![Vladanm999](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/vladanm999/32/2089_2.png) [@Vladanm999](https://community.emma-app.com/u/Vladanm999)\
**Post date:** [April 13, 2023, 5:10pm UTC](https://community.emma-app.com/t/changing-address/6181/3 "2023-04-13T17:10:37Z")

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I see is there any reason i can’t just change it myself? Seems weird to have that locked

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [April 13, 2023, 5:12pm UTC](https://community.emma-app.com/t/changing-address/6181/4 "2023-04-13T17:12:17Z")

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It’s because we have verified your address with our internal procedures. If you want to change it, we need to verify it again.

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**Author:** ![Vladanm999](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/vladanm999/32/2089_2.png) [@Vladanm999](https://community.emma-app.com/u/Vladanm999)\
**Post date:** [April 13, 2023, 5:14pm UTC](https://community.emma-app.com/t/changing-address/6181/5 "2023-04-13T17:14:26Z")

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I see, I think it would be nice to be able to in the app request and address change which you could then verify rather than going through support but when I move I’ll make sure to do that.