# Capital One unable to renew access

**URL:** <https://community.emma-app.com/t/capital-one-unable-to-renew-access/3958>\
**Category:** Feedback & Ideas\
**Created:** [April 14, 2021, 7:53am UTC](https://community.emma-app.com/t/capital-one-unable-to-renew-access/3958 "2021-04-14T07:53:00Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![KitschyKaren](https://avatars.discourse-cdn.com/v4/letter/k/e9a140/32.png) [@KitschyKaren](https://community.emma-app.com/u/KitschyKaren)\
**Post date:** [April 14, 2021, 7:53am UTC](https://community.emma-app.com/t/capital-one-unable-to-renew-access/3958/1 "2021-04-14T07:53:00Z")

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Hi there. Something seems to be broken with the Capital One - Emma API. All has been working fine for months and previously renewed no problem, now is pinging me round in a circle.  
Link through to Capital One ok and can select to approve open banking, but it doesn’t register the approval.  
Thanks!

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**Author:** ![rebekah](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/rebekah/32/1091_2.png) [@rebekah](https://community.emma-app.com/u/rebekah)\
**Post date:** [April 14, 2021, 8:06am UTC](https://community.emma-app.com/t/capital-one-unable-to-renew-access/3958/2 "2021-04-14T08:06:32Z")

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A post was merged into an existing topic: [Capital One _Bank_ (Not Credit Card) Sign in issue](https://community.emma-app.com/t/capital-one-bank-not-credit-card-sign-in-issue/3433)

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**Author:** ![rebekah](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/rebekah/32/1091_2.png) [@rebekah](https://community.emma-app.com/u/rebekah)\
**Post date:** [April 14, 2021, 8:06am UTC](https://community.emma-app.com/t/capital-one-unable-to-renew-access/3958/3 "2021-04-14T08:06:32Z")

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