# APP Issues refresh and log in

**URL:** <https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712>\
**Category:** Connection Issues\
**Created:** [August 11, 2022, 8:43am UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712 "2022-08-11T08:43:05Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![StevenPanter46](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/stevenpanter46/32/2027_2.png) [@StevenPanter46](https://community.emma-app.com/u/StevenPanter46)\
**Post date:** [August 11, 2022, 8:43am UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712/1 "2022-08-11T08:43:05Z")

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Today the refresh wheel kept turning for over an hour and did not refresh the balances

I swiped up to close the app

I turned off my phone

Still nothing

I deleted the app and now it won’t let me sign back in,

It keeps telling me it it’s awkward that my codes don’t match

Which they do

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [August 11, 2022, 8:45am UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712/2 "2022-08-11T08:45:50Z")

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We are having some technical difficulties, bear with us. This should be resolved in the next 30mins.

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**Author:** ![StevenPanter46](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/stevenpanter46/32/2027_2.png) [@StevenPanter46](https://community.emma-app.com/u/StevenPanter46)\
**Post date:** [August 11, 2022, 8:46am UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712/3 "2022-08-11T08:46:11Z")

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Thanks edoardo

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**Author:** ![StevenPanter46](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/stevenpanter46/32/2027_2.png) [@StevenPanter46](https://community.emma-app.com/u/StevenPanter46)\
**Post date:** [August 11, 2022, 9:35am UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712/5 "2022-08-11T09:35:36Z")

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I am now logged back in but the refresh is still turning

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [August 11, 2022, 9:57am UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712/6 "2022-08-11T09:57:51Z")

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This is all resolved - we are also restarting the syncs.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [September 2, 2022, 3:35pm UTC](https://community.emma-app.com/t/app-issues-refresh-and-log-in/5712/7 "2022-09-02T15:35:42Z")

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