# American Express (Amex) connection

**URL:** <https://community.emma-app.com/t/american-express-amex-connection/1770>\
**Category:** Help\
**Created:** [March 14, 2020, 7:38am UTC](https://community.emma-app.com/t/american-express-amex-connection/1770 "2020-03-14T07:38:12Z")\
**Posts on this page:** 2\
**Page:** 1

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**Author:** ![o99](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/o99/32/2132_2.png) [@o99](https://community.emma-app.com/u/o99)\
**Post date:** [March 14, 2020, 7:38am UTC](https://community.emma-app.com/t/american-express-amex-connection/1770/1 "2020-03-14T07:38:12Z")

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I believe I was switched over to the Amex Open Banking connection in the last couple of days (there was a prompt in the app for me to switch).

However when I look at the bank logins section of my Emma account settings I notice that the Amex section does not have “this connection is linked for” information or an option to “get me back to 90 days”. This is different to my other banks, which I know are definitely using open banking connections.

Does this mean I wasn’t switched over to Amex open banking, or is there some other reason?

Thanks

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [March 16, 2020, 10:54am UTC](https://community.emma-app.com/t/american-express-amex-connection/1770/2 "2020-03-16T10:54:52Z")

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> [@o99](#):
>
> However when I look at the bank logins section of my Emma account settings I notice that the Amex section does not have “this connection is linked for” information or an option to “get me back to 90 days”. This is different to my other banks, which I know are definitely using open banking connections.

Can you reach out to live chat? 🙂