# Account syncing issues

**URL:** <https://community.emma-app.com/t/account-syncing-issues/1512>\
**Category:** Help\
**Created:** [January 15, 2020, 6:20pm UTC](https://community.emma-app.com/t/account-syncing-issues/1512 "2020-01-15T18:20:32Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![Mumoflittledragons](https://avatars.discourse-cdn.com/v4/letter/m/f04885/32.png) [@Mumoflittledragons](https://community.emma-app.com/u/Mumoflittledragons)\
**Post date:** [January 15, 2020, 6:20pm UTC](https://community.emma-app.com/t/account-syncing-issues/1512/1 "2020-01-15T18:20:32Z")

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Hi, I downloaded the app 4 days ago and added my current account. Unfortunately, the app isn’t syncing my account and is showing 4 day old payments & balances.

I’ve tried to manually sync, but that doesn’t work either.

Anyone else experienced this or knows how to fix?

Thanks!

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [January 16, 2020, 4:12pm UTC](https://community.emma-app.com/t/account-syncing-issues/1512/2 "2020-01-16T16:12:40Z")

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Hi @Mumoflittledragons, can you please reach out to live chat? We had an issue tonight and everything should be resolved.

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**Author:** ![edoardomoreni](https://yyz2.discourse-cdn.com/flex030/user_avatar/community.emma-app.com/edoardomoreni/32/9_2.png) [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\
**Post date:** [January 16, 2020, 4:12pm UTC](https://community.emma-app.com/t/account-syncing-issues/1512/3 "2020-01-16T16:12:43Z")

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