Some users are reporting issues adding their HSBC accounts to Emma. After they’ve used their Face/Touch ID/Entered their Digital Secure Key password manually, they receive the following error.
This is a known issue and we’ve reported it to the HSBC Open Banking team.
you are encountering this issue, reach out to us via chat and we’ll add you to the ticket we’ve raised.
We’ll continue to update here on the action and responses we get back from HSBC