# Bug reports **URL:** https://community.emma-app.com/c/help/bug-reports/43.md [Latest](https://community.emma-app.com/latest.md) · [Categories](https://community.emma-app.com/categories.md) --- ## [About the Bug reports category](https://community.emma-app.com/t/about-the-bug-reports-category/5488)
**Author:** [@edoardomoreni](https://community.emma-app.com/u/edoardomoreni)\ **Replies:** 0
--- ## [Autosave - potential bug?](https://community.emma-app.com/t/autosave-potential-bug/7644)
**Author:** [@ninjixel](https://community.emma-app.com/u/ninjixel)\ **Replies:** 6\ **Last updated:** [September 24, 2026, 11:26am UTC](https://community.emma-app.com/t/autosave-potential-bug/7644 "2026-09-24T11:26:08Z")
Hi. I’ve tried to chat with someone in the app, but it’s been a day and I haven’t had a reply, so I’m trying here instead. I’m trying to set up my first autosave into a pot. I would like to transfer £200, monthly. I set… --- ## [Emma Web Requesting me to upgrade my plan?](https://community.emma-app.com/t/emma-web-requesting-me-to-upgrade-my-plan/7995)
**Author:** [@ggavena](https://community.emma-app.com/u/ggavena)\ **Replies:** 1\ **Last updated:** [August 22, 2026, 10:26am UTC](https://community.emma-app.com/t/emma-web-requesting-me-to-upgrade-my-plan/7995 "2026-08-22T10:26:10Z")
Hi, I’ve been an Emma Pro subscriber for years and the web UI became my most used client as soon as it was released. I tried to access it now, but it’s saying that it’s not available to my plan. The plan comparison pa… --- ## [Rebalance Editing Recurring payments error](https://community.emma-app.com/t/rebalance-editing-recurring-payments-error/7988)
**Author:** [@IGR](https://community.emma-app.com/u/IGR)\ **Replies:** 3\ **Last updated:** [August 3, 2026, 12:44pm UTC](https://community.emma-app.com/t/rebalance-editing-recurring-payments-error/7988 "2026-08-03T12:44:23Z")
Hi team, I don’t know if it’s just me but whenever I try to edit a recurring transaction to make true balance predictions more accurate I get this error (see below) at the bottom of the screen. “userPredictedDate must … --- ## [TTL on data extracts](https://community.emma-app.com/t/ttl-on-data-extracts/7791)
**Author:** [@GeoMan](https://community.emma-app.com/u/GeoMan)\ **Replies:** 3\ **Last updated:** [March 16, 2026, 1:20pm UTC](https://community.emma-app.com/t/ttl-on-data-extracts/7791 "2026-03-16T13:20:00Z")
Hi there, I’ve noticed that the TTL for the S3 URL of your extracts is set to 2 days. Can you change this to 30mins or 1 hour at most? If someone is asking for an extract, they are likely to use it immediately and a 2… --- ## [Net Worth Not Loading & Discrepancies](https://community.emma-app.com/t/net-worth-not-loading-discrepancies/7719)
**Author:** [@Rocket](https://community.emma-app.com/u/Rocket)\ **Replies:** 1\ **Last updated:** [December 3, 2025, 2:20pm UTC](https://community.emma-app.com/t/net-worth-not-loading-discrepancies/7719 "2025-12-03T14:20:50Z")
Hi, I posted this to live chat 5 days ago but didn’t get a response so also posting here to hopefully get this fixed. After bulk importing historical data from 2021-2024 into my savings account, trying to sort net worth… --- ## [Problems with Analytics and Subcategories](https://community.emma-app.com/t/problems-with-analytics-and-subcategories/7676)
**Author:** [@JeffRUK](https://community.emma-app.com/u/JeffRUK)\ **Replies:** 5\ **Last updated:** [October 25, 2025, 8:18am UTC](https://community.emma-app.com/t/problems-with-analytics-and-subcategories/7676 "2025-10-25T08:18:04Z")
I have spent a long time piecing together how this problem (or problems?) manifests itself. It was very confusing but here is my breakdown I started using the app in Oct 25 (with an Ultimate subscription) which may be… --- ## [Total Excluded now longer available](https://community.emma-app.com/t/total-excluded-now-longer-available/7507)
**Author:** [@WD06](https://community.emma-app.com/u/WD06)\ **Replies:** 10\ **Last updated:** [August 20, 2025, 4:48pm UTC](https://community.emma-app.com/t/total-excluded-now-longer-available/7507 "2025-08-20T16:48:19Z")
For some unknown reason, the total of excluded transactions in a month isn’t displayed. Could this come back again? I found it very useful in highlighting misclassifications. Many thanks --- ## [Automatic categories incorrect](https://community.emma-app.com/t/automatic-categories-incorrect/7576)
**Author:** [@Vladanm999](https://community.emma-app.com/u/Vladanm999)\ **Replies:** 5\ **Last updated:** [August 7, 2025, 10:42am UTC](https://community.emma-app.com/t/automatic-categories-incorrect/7576 "2025-08-07T10:42:59Z")
I keep getting the issue with any credit on my coinbase stake eth emma seems to not learn that i want to categorise it as interest each time i have to manually change it seems like something isint working. Ive tried coun… --- ## [\[Bug\] Bulk edit not working on Web UI search](https://community.emma-app.com/t/bug-bulk-edit-not-working-on-web-ui-search/7391)
**Author:** [@ggavena](https://community.emma-app.com/u/ggavena)\ **Replies:** 4\ **Last updated:** [June 17, 2025, 3:36pm UTC](https://community.emma-app.com/t/bug-bulk-edit-not-working-on-web-ui-search/7391 "2025-06-17T15:36:01Z")
Hey! Similarly to the Web UI (which I use more than the app), the bulk editing feature has been super useful! I’m using it a lot! But one thing I noticed that is likely a bug: In the app I’m able to bulk edit transact… --- ## [Daily Allowance vs Budget](https://community.emma-app.com/t/daily-allowance-vs-budget/7468)
**Author:** [@mrchrisbrogan](https://community.emma-app.com/u/mrchrisbrogan)\ **Replies:** 2\ **Last updated:** [May 23, 2025, 2:15pm UTC](https://community.emma-app.com/t/daily-allowance-vs-budget/7468 "2025-05-23T14:15:56Z")
There is another post about daily allowance and the calc - it would be good to be able to click in to it and see the calculation on the remaining balance. However - the concept does not seem to be working - based on my … --- ## [Incorrect dates for manual balance updates](https://community.emma-app.com/t/incorrect-dates-for-manual-balance-updates/6960)
**Author:** [@aia0202](https://community.emma-app.com/u/aia0202)\ **Replies:** 5\ **Last updated:** [June 15, 2024, 5:20am UTC](https://community.emma-app.com/t/incorrect-dates-for-manual-balance-updates/6960 "2024-06-15T05:20:49Z")
I’ve just updated my balance for several offline accounts, 9th June. The chart shows that balance from the 24th May and gives no option for me to change it. I tried again with a slightly different value and again, it ba… --- ## [Networth assets not showing investments](https://community.emma-app.com/t/networth-assets-not-showing-investments/6490)
**Author:** [@thestumonkey](https://community.emma-app.com/u/thestumonkey)\ **Replies:** 1\ **Last updated:** [August 31, 2023, 8:50am UTC](https://community.emma-app.com/t/networth-assets-not-showing-investments/6490 "2023-08-31T08:50:01Z")
My net worth tab shows my investments as zero. However in the main screen it shows my synched assets with crypto wallets. --- ## [Virgin money/ renew access](https://community.emma-app.com/t/virgin-money-renew-access/6388)
**Author:** [@Simon1](https://community.emma-app.com/u/Simon1)\ **Replies:** 4\ **Last updated:** [June 13, 2023, 11:12am UTC](https://community.emma-app.com/t/virgin-money-renew-access/6388 "2023-06-13T11:12:32Z")
I’m not sure why but I have been unable to renew access to virgin money. I click on the link and nothing happens, or if I have the virgin money open it will sort of go through the process but not get to the “allow access… --- ## [Transaction rename doesn’t always remember the amendment](https://community.emma-app.com/t/transaction-rename-doesn-t-always-remember-the-amendment/5835)
**Author:** [@sean.read](https://community.emma-app.com/u/sean.read)\ **Replies:** 22\ **Last updated:** [May 15, 2023, 2:58pm UTC](https://community.emma-app.com/t/transaction-rename-doesn-t-always-remember-the-amendment/5835 "2023-05-15T14:58:57Z")
If I receive a faster payment it reverts to the original name of the payee. Not every transaction from a merchant remembers the edit, IE my income transaction, I have to rename manually, some shops it will remember and … --- ## [Analytics Totals](https://community.emma-app.com/t/analytics-totals/6102)
**Author:** [@Bazman](https://community.emma-app.com/u/Bazman)\ **Replies:** 1\ **Last updated:** [March 6, 2023, 1:57pm UTC](https://community.emma-app.com/t/analytics-totals/6102 "2023-03-06T13:57:24Z")
Hi I’m quite new to Emma and this it’s fab. Not sure if this is a bug or feature but I see different income & spend totals in Analytics between (1) select month = January and (2) custom dates between 1st jan and 31st ja… --- ## [Historic categorisations lost](https://community.emma-app.com/t/historic-categorisations-lost/6031)
**Author:** [@M1keSkydive](https://community.emma-app.com/u/M1keSkydive)\ **Replies:** 3\ **Last updated:** [January 20, 2023, 12:54pm UTC](https://community.emma-app.com/t/historic-categorisations-lost/6031 "2023-01-20T12:54:10Z")
I reported this a month ago via live chat but haven’t had anything back on it other than acknowledgements. I’m still chasing but thought I’d ask the wider community if anyone else has experienced this. Just over a month… --- ## ["Do you love Emma" every time I change a category](https://community.emma-app.com/t/do-you-love-emma-every-time-i-change-a-category/5979)
**Author:** [@Gaoler](https://community.emma-app.com/u/Gaoler)\ **Replies:** 2\ **Last updated:** [December 17, 2022, 6:11pm UTC](https://community.emma-app.com/t/do-you-love-emma-every-time-i-change-a-category/5979 "2022-12-17T18:11:27Z")
I get asked whether I love Emma every time I change a category. It’s getting pretty annoying… Ironically, asking is making me love Emma less :joy: Pretty sure this is not intended behaviour. --- ## [Emma not pulling all transactions](https://community.emma-app.com/t/emma-not-pulling-all-transactions/5834)
**Author:** [@Chipo](https://community.emma-app.com/u/Chipo)\ **Replies:** 1\ **Last updated:** [September 27, 2022, 10:02am UTC](https://community.emma-app.com/t/emma-not-pulling-all-transactions/5834 "2022-09-27T10:02:00Z")
Hi, I synced my accounts a few days ago but I’ve noticed some transactions in my bank are missing in Emma. Would love to resolve this as it is throwing my budget off that these transactions are bot picked up in emma. I… --- ## [Balance calculation issue](https://community.emma-app.com/t/balance-calculation-issue/5659)
**Author:** [@nwprince](https://community.emma-app.com/u/nwprince)\ **Replies:** 6\ **Last updated:** [July 18, 2022, 4:33pm UTC](https://community.emma-app.com/t/balance-calculation-issue/5659 "2022-07-18T16:33:21Z")
In the screenshot you can see there is something causing my balance to displayed incorrectly… it should be $6600 something rather than $4000 something. This was what was displayed prior to syncing, will update if syn… --- ## [The bottom bar seems to overlap the gesture bar](https://community.emma-app.com/t/the-bottom-bar-seems-to-overlap-the-gesture-bar/5474)
**Author:** [@sean.read](https://community.emma-app.com/u/sean.read)\ **Replies:** 9\ **Last updated:** [May 4, 2022, 5:51pm UTC](https://community.emma-app.com/t/the-bottom-bar-seems-to-overlap-the-gesture-bar/5474 "2022-05-04T17:51:41Z")
Hi! :wave: Is there any possibility to get this menu interface optimised… --- ## [Issue with budgeting average](https://community.emma-app.com/t/issue-with-budgeting-average/5485)
**Author:** [@Vladanm999](https://community.emma-app.com/u/Vladanm999)\ **Replies:** 2\ **Last updated:** [May 3, 2022, 10:06pm UTC](https://community.emma-app.com/t/issue-with-budgeting-average/5485 "2022-05-03T22:06:08Z")
@edoardomoreni I have noticed an issue / possible improvement, when setting up budgets it shows you your average spend each month however it does not distinguish between income and expenses. As you can see bellow my edu… --- ## [Location(description)](https://community.emma-app.com/t/location-description/5476)
**Author:** [@sean.read](https://community.emma-app.com/u/sean.read)\ **Replies:** 1\ **Last updated:** [May 3, 2022, 8:53am UTC](https://community.emma-app.com/t/location-description/5476 "2022-05-03T08:53:33Z")
Hi everyone! :wave: Location settings description seems to have a typo. IE “locatation”